Yes! SkinPotions products are formulated with gentle, skin-loving ingredients. However, we still recommend doing a patch test before fully incorporating any new product into your routine.

You bet! All SkinPotions products are FDA-registered.

Our products are formulated with gentle and skin-loving ingredients, but since every pregnancy is unique, we highly recommend consulting your OB-GYN before introducing any new skincare product into your routine.

Yes! SkinPotions is proudly cruelty-free. We do not test on animals.

Feeling a slight sting that lasts under 30 seconds is normal. If stinging or allergies persist, please stop using the product and consult a doctor.

"Breakouts can happen when your skin is adjusting, especially if the product contains active ingredients. This might be a sign of purging, which is temporary and can last 2-4 weeks.
However, if irritation is severe or persists, we recommend pausing use and consulting a dermatologist."

If you received a damaged or incorrect item, please send us a photo and an unboxing video of the product. This is required for us to process your return or refund. Failure to provide both may result in the request being denied.

If an item is missing from your order, please contact us within 1-2 days of receiving your package. Provide your order number, details of the missing item, and make sure to include a photo or unboxing video of the package as proof. We’ll look into it right away and send you the correct product as soon as possible.

We understand that skin reactions can happen. If you experience an allergic reaction to a product, please stop using it immediately and contact us within 3 - 5 days with the details and photos.

Unfortunately, we do not accept returns due to change of mind, in line with hygiene protocols.

We currently accept Visa, Mastercard, American Express, JCB, Gcash, Maya, QR PH, and ShopeePay.

We ship nationwide within the Philippines! Stay tuned for updates if we expand internationally.

Orders are typically processed within 1–2 business days, and shipping takes around:

Metro Manila: 2–4 business days

Provincial areas (Luzon, Visayas, Mindanao): 4–7 business days
Delays may occur during peak seasons or holidays.

Shipping fees are based on your location and follow J&T Express' standard rates. All parcels will be shipped from Bacoor, Cavite, and the exact shipping fee will be calculated at checkout. You may also check J&T’s shipping rates directly here.

Yes! Once your order is shipped, you’ll receive a tracking number via app which you have ordered to check the delivery status.

At the moment, we don’t offer same-day delivery, but we’re working on improving our delivery options soon!